Privacy Policy

Quick summary: Shopify and service providers process information needed to run this store, take payment, deliver orders, and respond to support requests. We have not verified that Google Ads, analytics, remarketing, conversion tracking, Enhanced Conversions, or personalized advertising are active. Your Privacy Choices and the request methods below describe how to contact us about applicable privacy rights.

For a privacy request, use the Your Privacy Choices page when its available control applies, or email support@zuraflex.com with “Privacy request” in the subject. We may verify identity or agent authority and respond under the deadline that applies to your residence.

Last updated: October 22, 2026.

Information we collect and why

When you browse, place an order, contact us, or request a return, information may include contact and delivery details, order contents, payment transaction and status details, communications, device and browser information, and activity needed to operate the storefront. Shopify hosts and operates the store platform. Checkout and payment providers handle payment details; Zuraflex does not ask you to email full card numbers, security codes, passwords, or verification codes.

We use information to process and fulfill orders, take payment, arrange delivery, respond to product and customer-service requests, manage returns and refunds, protect the store and customers, meet legal obligations, and maintain business records.

Service providers and disclosures

We share information as needed with Shopify, payment processors presented at checkout, shipping and delivery providers, and technical or customer-service providers that help operate the store. These providers use information to perform their services and may process it in locations outside your state or country. We may also disclose information when required by law, to address fraud or security, or to protect legal rights.

Cookies, pixels, and advertising technologies

Shopify and the storefront may use necessary cookies or similar technologies for cart, checkout, security, and core site functions. Preference, analytics, and advertising cookies or pixels may be used only if configured for this store. As of the date above, we have not verified that Google Ads, conversion tracking, remarketing, Google Analytics, Enhanced Conversions, or personalized advertising are enabled. If those tools are activated, they may receive device, browser, page-interaction, or conversion information according to their configuration and their own terms.

This policy is a disclosure, not consent to optional cookies or personalized advertising. A disabled or unavailable banner does not prove that no technology is active. Use the Your Privacy Choices page for controls that Shopify makes available, and contact us if you need help.

Google Maps on the Contact page

The Contact page embeds a map provided by Google. If your browser loads the map, it connects directly to Google and may send technical information such as your IP address, browser details, and the map request. Google's own privacy terms apply to Google's processing. You can avoid loading the embedded map by not opening that page or by blocking third-party content in your browser.

Retention and security

We retain order, payment-status, delivery, support, and return records for as long as reasonably needed to fulfill the purposes described above, meet accounting and legal duties, resolve disputes, and protect the store. Retention periods vary with the record and legal requirements. Shopify and other providers apply their own retention periods to information they process. We use service providers and access controls intended to protect information, but no internet transmission or storage method can be guaranteed completely secure.

Children and international processing

This store is intended for adults shopping for household products and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child submitted information to us, contact us so we can review it. Shopify and service providers may process information in countries other than the one where you live, subject to the safeguards and rules applicable to those services.

Privacy rights and choices

Depending on where you live and the law that applies, you may have rights to know or access personal information, correct it, delete it, receive a portable copy, or opt out of certain sale, sharing, or targeted advertising. You may also have rights related to sensitive information, profiling, or automated decisions. We do not claim that every right applies in every location. Global Privacy Control (GPC) signals will be handled where required by applicable law and supported by the storefront configuration.

Submit a request through the Your Privacy Choices page when its relevant control is available, or email support@zuraflex.com with “Privacy request” in the subject. Describe the right you wish to exercise and the state or country where you reside. We may request information reasonably needed to verify your identity. An authorized agent may submit a request where permitted; we may ask for proof of authority and may verify the consumer directly when allowed. We respond within the time required by the applicable law. If an extension is allowed and needed, we will explain the reason and revised date. If we deny a request, reply to our decision with “Privacy appeal” in the subject and tell us why you believe we should reconsider; we will review it and respond under the deadline that applies. You will not be discriminated against for exercising a right provided by law.

Contact

For privacy questions or requests, email support@zuraflex.com. Store contact address: 16042 S Radio Station Rd, Seneca, SC 29678, United States. This address is not a return destination.